Think Mobility

Greg Hickman is a mobile marketing consultant, founder and host at, a mobile marketing talk show, resource and community where he's interviewed mobile marketers from brands such as CNN, JetBlue and HipCricket.

Does this sound like you? Have you ever set up a goal, but then realized (either quickly or too late) that it wasn't possible due to some other dependency? This dependency could be outdated technology, lack of the "right" resource or an immovable deliverable date. Well, this is just reality.

Mobile marketing can be extremely powerful, but I'll be the first to tell you that, alone, mobile is not the silver bullet. However, when you incorporate mobile into your marketing mix, I'm a firm believer that everything else you do will get better. Why? Mobile is a part of every aspect of marketing because it's now a key part of your customers' lives. Period.

If you only read one thing from me this year, this would be it: One of the biggest mistakes I see from businesses large and small is trying to do too much in mobile. When they just get started they think they need to attack all aspects of mobile at once. Their mobile website, SMS, LBS, apps, search, mobile rich media … The list goes on.

When it comes to mobile marketing, there are many ways to drive your customers to take action. Whether that means visiting your website, visiting your store, contacting you, making an appointment or redeeming an offer, there is almost no better way than using SMS marketing … when done right.

I often get super excited when I see other businesses doing cool and innovative things in mobile. You read an article here, a blog post there, see a speaker at a conference ... It makes me excited ... I go back to review my notes and identify all of the things I want to execute. It's usually a long list that has some low-hanging fruit and some things that are probably not going to happen any time soon ...

With the speed at which mobile technology and innovation is occurring these days, it's almost impossible to keep up. With more and more consumers adopting smartphones or tablets and relying on them in everyday shopping decisions, it's put them in the driver's seat. As a business owner, it's your job to keep up.

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