Write It Right!
What authors can learn from the great copywriters
| Vol. 5, Issue No. 18 September 15, 2009 By Denny HatchIn The News
Clash in Alabama Over Tennessee Coal AshUNIONTOWN, Ala. - Almost every day, a train pulls into a rail yard in rural Alabama, hauling 8,500 tons of a disaster that occurred 350 miles away to a final resting place, the Arrowhead Landfill here in Perry County, which is very poor and almost 70 percent black.
—Shaila Dewan, The New York Times, Aug. 29, 2009
How often I wish some long-winded, self-indulgent novelists, nonfiction writers, journalists, book reviewers, copywriters and bloggers had started their careers selling stuff through the mail.
Here are some headlines and wrong ledes from The New York Times, Aug. 30, 2009:
Supreme Court to Revisit 'Hillary' Documentary, By Adam Liptak
WASHINGTON - The Supreme Court will cut short its summer break in early September to hear a new argument in a momentous case that could transform the way political campaigns are conducted.
The case, which arises from a minor political documentary called “Hillary: The Movie,” seemed an oddity when it was first argued in March. Just six months later, it has turned into a juggernaut with the potential to shatter a century-long understanding about the government's ability to bar corporations from spending money to support political candidates.
I'd vaguely heard of the propaganda film about Hillary Clinton. But not having seen it, I had no idea what Adam Liptak was talking about. Only after 420 words describing court cases and insider Washington D.C. gossip—that Liptak shoved down readers’ throats to prove his bona fides and that he knew a lot of important people—did he deign to inform the unwashed (myself) what in hell he was talking about:
The case involves “Hillary: The Movie,” a mix of advocacy journalism and political commentary that is a relentlessly negative look at Mrs. Clinton's character and career. The documentary was made by a conservative advocacy group called Citizens United, which lost a lawsuit against the Federal Election Commission seeking permission to distribute it on a video-on-demand service.
Journalists and authors, please take note of the dictum by freelance direct response copywriter Pat Friesen: “Normally, the best lead paragraph is buried somewhere in the middle of your first draft copy.”
ECONOMIC VIEW: An Echo Chamber of Boom and Bust, By Robert J. Shiller
The global signs of a recovery in economic confidence seem puzzling.
It is a large and diverse world, after all, so why should confidence have rebounded so quickly in so many places? Government stimulus and bailout packages have generally not been big enough to have such a profound effect.
What happened? Economic analysts often turn to indicators like employment, housing starts or retail sales as causes of a recovery, when in fact they are merely symptoms. For a fuller explanation, look beyond the traditional economic links and think of the world economy as driven by social epidemics, contagion of ideas and huge feedback loops that gradually change world views. These social epidemics can travel as swiftly as swine flu: both spread from person to person and can reach every corner of the world in short order.
Huh? Wuzzzat?
Here’s the lede to the next paragraph: “As George Akerlof and I argue in our book, ‘Animal Spirits,’ ...”
I get it. The writer conned the Times to let him do a piece hyping his book.
At the end of this mind-numbing piece is the brief bio of the Robert J. Shiller—professor of economics and finance at Yale and co-founder and chief economist of MacroMarkets L.L.C.
My message to Prof. Shiller and The New York Times: You're upholding the great tradition of indecipherable prose created by academia and reinforcing my favorite 1970s definition of an economist as someone that would marry Linda Lovelace for her money.
I may order “Animal Spirits.” It should be a fine cure for my insomnia.
Clash in Alabama Over Tennessee Coal Ash, By Shaila Dewan
UNIONTOWN, Ala. — Almost every day, a train pulls into a rail yard in rural Alabama, hauling 8,500 tons of a disaster that occurred 350 miles away to a final resting place, the Arrowhead Landfill here in Perry County, which is very poor and almost 70 percent black.
To county leaders, the train's loads, which will total three million cubic yards of coal ash from a massive spill at a power plant in east Tennessee last December, are a tremendous financial windfall. A per-ton “host fee” that the landfill operators pay the county will add more than $3 million to the county's budget of about $4.5 million.
The ash has created more than 30 jobs for local residents in a county where the unemployment rate is 17 percent and a third of all households are below the poverty line. A sign on the door of the landfill's scale house says job applications are no longer being accepted — 1,000 were more than enough.
As I started reading this 1,161-word story about the internecine politics of coal ash disposal, my addled brain kept raising the following questions:
- What's coal ash?
- Where'd it come from?
- How's it stored?
- How'd the great spill occur?
- If coal ash is anything like the ashes in my fireplace or charcoal grill, a spill means the wind would blow it all over the countryside.
After 324 words came the first clue. The coal ash was described as “heavy, mudlike ash.” This raised another question:
- How'd it become mudlike?
Following word 510 is the line: “Most of the problems from coal ash, which contains toxins like arsenic and lead that have contaminated the water supply at more than 60 sites nationwide, come from wet, unlined ponds like the one that ruptured in Tennessee ...”
- Why is presumably dry ash put into wet, unlined ponds?
- Do the ponds occur naturally, or are they dug specifically to hold coal ash?
- How does a pond—presumably below ground level—rupture and spill coal ash?
- What caused the rupture?
Finally, 85 percent of the way through the story—at word 980—came the definition: “the ash, a byproduct of burning coal to produce electricity ...”
No pun intended, but the reader is left with some burning questions.
When I was hired to run Target Marketing magazine, I said to my editors: “We're all experts talking to experts. We must all understand completely everything we write, so completely that we can explain to our grandmothers. If you have a question, bring it to me. If I don't know the answer, I'll help you find it.”
I don't believe New York Times writer Shaila Dewan or her editor really understood what they were writing about. Without a clear description of the underlying problem, I found the entire article to be gibberish—and a waste of my time.
Takeaways to Consider
- Traditional news stories are created in the “inverted pyramid” format—with a short lead paragraph that describes who, what, where, when and how—enabling the reader to grasp the basics and decide whether or not to continue. Subsequent paragraphs fill in details, from the most important down to the least important. When an inverted pyramid story goes out over the wires or Internet, newspaper editors can pick up as much or as little as they want, depending on the space available. Even if all but the first two paragraphs are lopped off, readers still get the guts of the story.
- All an editor or reader needs to do is eyeball that first paragraph to know what’s there and whether it may be of value.
- The above is a viable concept for memos, white papers, reports, PowerPoint presentations and virtually any other non-fiction writing you create.
- Don't rely on an editor to clean up sloppy prose. The author who has the byline gets the praise or the hisses.
- From my book proposal, “WRITE IT RIGHT: What Authors Can Learn from the Great Copywriters”:
It’s a fact that a simple cover letter, a memo, e-letter, report, newspaper or magazine article, book of fiction or nonfiction had better be very well written—a "grabber"—or it will be ignored. The greatest experts at creating literary "grabbers" are the elite and generally anonymous cadre of highly paid (six- and seven figures a year) advertising copywriters who mobilized the English language and sent it off to sell. This is a book about the art and science of powerful communication techniques. It will be illustrated by dozens of examples of great advertising—direct mail letters and space advertisements that caused people to act. Among them:- Martin Conroy’s "Two Young Men…." letter that brought millions of subscribers to The Wall Street Journal for over 25 years and more than $1 billion in subscription revenue.
- Bill Bonner’s letter for a publication that did not exist—International Living—which was profitable from day one and so successful that he went on to create a $100 million a year publishing empire and purchase two giant chateaux in France. It is still bringing in customers 30 years later.
- "How long should a piece be? The best-known answer to that age-old question is: "As long as it has to be." That doesn’t tell you much, but perhaps it suggests two important criteria: economy and—above all—efficiency. As a sometime angler, I get a better sense of length by remembering a fishing trip to Maine when we used dry flies with barbless hooks. Unless you kept up the tension all the way to the net, you lost the trout. Try it. You should feel the same sort of tension when you write and when you read a letter or anything else. If not ... reel in the slack."
—Malcolm Decker, freelancer. - May I send you FREE a copy of Bill Jayme’s “SUCCESS” mailing package for Fortune? E-mail dennyhatch@yahoo.com. Subject line: Bill Jayme Fortune mailing. I'll send you a PDF along with info about an extraordinary opportunity to acquire the ultimate swipe file—the complete Bill Jayme collection—and Heikki Ratalahti designs—that includes 11 CDs (plus one bonus DVD) containing 210 individual direct mail efforts for 138 publications in PDF format, indexed by category and completely searchable.
Web Sites Related to Today's Edition
Tennessee Coal Ash Story, The New York Timeshttp://tinyurl.com/lbksqd
"The Cluetrain Manifesto"
www.cluetrain.com
Hillary Clinton Film and the Supreme Court, The New York Times
http://tinyurl.com/n22g48
The economist whose writing cures insomnia, The New York Times
http://tinyurl.com/n9ow4r
Bill Bonner's masterpiece for International Living—first written in 1979—that's still around after 30 years
http://tinyurl.com/neya34
Martin Conroy's billion-dollar “Two Young Men ..." letter for WSJ (Go to the end of the story for text of letter)
http://tinyurl.com/mlevp6



It's all part of the emerging Twitter Generation, content is pushed out in a big hurry, hardly checked at all, with too little substance. IMHO (Oops! Sorry) one of the contributing factors is that the mainstream media is now aggregated in to just a few corporate silos.
Journalistic freedom has evaporated, true idealists looking, to publish the real news, no longer seek the hallowed halls of the dying daily papers - - they are freelance bloggers exposing corporate malfeasance and corruption, etc. from the confines of a sparsely traveled blog site.
So for me, corporatization (new word) of the media, along with diminishing attention spans in the population at large, have led to a lack of quality in terms of truth, substance and technical quality.
In conclusion I would surmise that the tread you have detected will actually accelerate for some time to come, resulting in a writing style that eventually is full of acronyms, LOL, and emoticons :(
20 years from now, no one will care - it'll be like being forced to learn Latin grammar - proper English will be a dead language!
Cheers Rich
PS. God Save the Queen!
Denny
it's the same all around the world. Even in old fashioned Switzerland most of the newspapers are full of mistakes in grammar but also in orthography and - worst! in sense. There is nobody proofreading. The journalists write directly to a template for the layout. It's awful! Where should our kids learn a good language?
Please go on with your inspiring articles!
Chris
Denny,
This part of your "Write it right" article has one point that is simply not correct. The inverted pyramid is nearly dead. So-called journalists today write horribly and publications seem to have fired all their proofreaders. As to the pyramid, first, second, and even third paragraphs often never even get to the main point. They usually contain an anecdotal story to eventually meld into what the article is all about. This seems to go along with the fact that "journalists" are usually trying to prove their own viewpoint, not report the news.
That's how I see it.
Gerry
Denny,
Two backatchas that are eye-openers for me.
1)I’ve lately tripped over misplaced apostrophes (“tool’s”) and even subject-object agreement/usage in all kinds of writing, even otherwise rational discourse. My gripes to anyone who’ll listen are usually met with blank stares. Now you give me muddy ledes to follow, thereby insuring further curmudgeon behavior from me.
2)That Tennessee ash spill story is only the second I’ve seen on the event. CO2 alarmists should rightly stand in awe of an actual “green” disaster that bathed downstream communities with carcinogens and related junk. A friend (top exec at a leading water treatment engineering firm) confided there may be up to 3600 such ash hazards nationwide, when mines themselves are measured by the same criterion. What may work for Perry County soil is no environmental panacea.
Once again, thanks for your sharp eye.
Denny:
Right on! I remember years ago when the NYTimes went on strike, The Boss (I forget which one it was now) said "The loss to The Public Record is incalculable." (Don't know if the Caps were in the original, but I'm sure they were in his mind.)
Nowadays, who would notice but people with birdcages to line or fish to wrap?
When it was outed that a self-proclaimed communist with (other) really weird views was one of our "czars," the story went on for months, weeks, days, before he was forced to resign and take another influential job. And all the Times ever reported was AFTER the resignation. For "The Record," he resigned. (In fairness, the TV networks pretty much ignored it until the last day or so, also.)
When I was a kid in CT, we got six (6) newpapers—3 NY and 3 local.
I got the Times (what else would one read?) when I lived in Cinti and (at first) in Phila.
Haven't bought one for years and years now. (why would one want to read it?)