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Write It Right!

What authors can learn from the great copywriters

Vol. 5, Issue No. 18 | September 15, 2009 By Denny Hatch
5

In The News

Clash in Alabama Over Tennessee Coal Ash
UNIONTOWN, Ala. - Almost every day, a train pulls into a rail yard in rural Alabama, hauling 8,500 tons of a disaster that occurred 350 miles away to a final resting place, the Arrowhead Landfill here in Perry County, which is very poor and almost 70 percent black.

Shaila Dewan, The New York Times, Aug. 29, 2009


When I started reading The New York Times on Sunday, Aug. 30, my brain kept bumping into articles that were making no sense.

Was the problem myself, having just turned 74? Or was it poor writing and editing on the part of the Times.

After careful analysis, I discovered that editorial excellence in The New York Times has deteriorated right along with its finances.

Poor writing in print media—memos, white papers, letters, reports, newspapers and books—is relatively harmless.

“Today’s $1 newspaper is tomorrow’s birdcage liner,” wrote Doc Searls, blogger, columnist and co-author of “The Cluetrain Manifesto.”

But if our written material—riddled with mistakes and non sequiturs—makes it to the Internet, it can plague us all the way to the grave and beyond.

A Book Proposal Rejected
Several years ago, I wrote a book proposal: “WRITE IT RIGHT: What Authors Can Learn from the Great Copywriters.”

I sent it off to a couple of publishers and got turned down. A top editor at W. W. Norton & Co. sniffed, “There’s nothing our authors can learn from copywriters.”

With 400,000 titles a year being published, I said the hell with it. The pitch sits with a number of other projects-in-waiting in my files.

Too bad. Copywriters—especially the great direct response copywriters—know how to push emotional hot buttons, grab readers by the throat and not let go until action is taken. For example, here’s the late Bill Jayme’s lede for his letter that offers a free issue of the newly revamped Fortune:

Dear Reader,
It’s a little thing called
success.
It’s no longer having to spell out your name.
Or having to say what company you’re with. Or having to hand out your card. Or having to wait in reception rooms.
It’s commanding a generous expense account, a seat up front when flying, a key to the corporate suite. It’s even wearing a turtleneck to work — and next day, everyone else does.
Success
. If you’re determined to carve out a slice of success for yourself, Fortune can help you do it, as nothing else around can.

Takeaways to Consider

  • Traditional news stories are created in the “inverted pyramid” format—with a short lead paragraph that describes who, what, where, when and how—enabling the reader to grasp the basics and decide whether or not to continue. Subsequent paragraphs fill in details, from the most important down to the least important. When an inverted pyramid story goes out over the wires or Internet, newspaper editors can pick up as much or as little as they want, depending on the space available. Even if all but the first two paragraphs are lopped off, readers still get the guts of the story.
  • All an editor or reader needs to do is eyeball that first paragraph to know what’s there and whether it may be of value.
  • The above is a viable concept for memos, white papers, reports, PowerPoint presentations and virtually any other non-fiction writing you create.
  • Don't rely on an editor to clean up sloppy prose. The author who has the byline gets the praise or the hisses.
  • From my book proposal, “WRITE IT RIGHT: What Authors Can Learn from the Great Copywriters”:
    It’s a fact that a simple cover letter, a memo, e-letter, report, newspaper or magazine article, book of fiction or nonfiction had better be very well written—a "grabber"—or it will be ignored. The greatest experts at creating literary "grabbers" are the elite and generally anonymous cadre of highly paid (six- and seven figures a year) advertising copywriters who mobilized the English language and sent it off to sell. This is a book about the art and science of powerful communication techniques. It will be illustrated by dozens of examples of great advertising—direct mail letters and space advertisements that caused people to act. Among them:
    • Martin Conroy’s "Two Young Men…." letter that brought millions of subscribers to The Wall Street Journal for over 25 years and more than $1 billion in subscription revenue.
    • Bill Bonner’s letter for a publication that did not exist—International Living—which was profitable from day one and so successful that he went on to create a $100 million a year publishing empire and purchase two giant chateaux in France. It is still bringing in customers 30 years later.
    These are literary masterpieces of their genre. As Vic Schwab said, these arrived as "uninvited guests” in the mailbox, yet the prose was so emotionally charged—so readable—that they were not only devoured, but also readers actually responded by sending in vast amounts of cash.
  • "How long should a piece be? The best-known answer to that age-old question is: "As long as it has to be." That doesn’t tell you much, but perhaps it suggests two important criteria: economy and—above all—efficiency. As a sometime angler, I get a better sense of length by remembering a fishing trip to Maine when we used dry flies with barbless hooks. Unless you kept up the tension all the way to the net, you lost the trout. Try it. You should feel the same sort of tension when you write and when you read a letter or anything else. If not ... reel in the slack."
    Malcolm Decker, freelancer.
  • May I send you FREE a copy of Bill Jayme’s “SUCCESS” mailing package for Fortune? E-mail dennyhatch@yahoo.com. Subject line: Bill Jayme Fortune mailing. I'll send you a PDF along with info about an extraordinary opportunity to acquire the ultimate swipe file—the complete Bill Jayme collection—and Heikki Ratalahti designs—that includes 11 CDs (plus one bonus DVD) containing 210 individual direct mail efforts for 138 publications in PDF format, indexed by category and completely searchable.

Web Sites Related to Today's Edition

Tennessee Coal Ash Story, The New York Times
http://tinyurl.com/lbksqd

"The Cluetrain Manifesto"
www.cluetrain.com

Hillary Clinton Film and the Supreme Court, The New York Times
http://tinyurl.com/n22g48

The economist whose writing cures insomnia, The New York Times
http://tinyurl.com/n9ow4r

Bill Bonner's masterpiece for International Living—first written in 1979—that's still around after 30 years
http://tinyurl.com/neya34

Martin Conroy's billion-dollar “Two Young Men ..." letter for WSJ (Go to the end of the story for text of letter)
http://tinyurl.com/mlevp6


 
5

COMMENTS

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Comment *
Most Recent Comments:
Rich Lancaster - Posted on September 24, 2009
It's all part of the emerging Twitter Generation, content is pushed out in a big hurry, hardly checked at all, with too little substance. IMHO (Oops! Sorry) one of the contributing factors is that the mainstream media is now aggregated in to just a few corporate silos.

Journalistic freedom has evaporated, true idealists looking, to publish the real news, no longer seek the hallowed halls of the dying daily papers - - they are freelance bloggers exposing corporate malfeasance and corruption, etc. from the confines of a sparsely traveled blog site.

So for me, corporatization (new word) of the media, along with diminishing attention spans in the population at large, have led to a lack of quality in terms of truth, substance and technical quality.

In conclusion I would surmise that the tread you have detected will actually accelerate for some time to come, resulting in a writing style that eventually is full of acronyms, LOL, and emoticons :(

20 years from now, no one will care - it'll be like being forced to learn Latin grammar - proper English will be a dead language!

Cheers Rich

PS. God Save the Queen!
Chris - Posted on September 17, 2009
Denny
it's the same all around the world. Even in old fashioned Switzerland most of the newspapers are full of mistakes in grammar but also in orthography and - worst! in sense. There is nobody proofreading. The journalists write directly to a template for the layout. It's awful! Where should our kids learn a good language?
Please go on with your inspiring articles!
Chris
Gerry - Posted on September 16, 2009
Denny,
This part of your "Write it right" article has one point that is simply not correct. The inverted pyramid is nearly dead. So-called journalists today write horribly and publications seem to have fired all their proofreaders. As to the pyramid, first, second, and even third paragraphs often never even get to the main point. They usually contain an anecdotal story to eventually meld into what the article is all about. This seems to go along with the fact that "journalists" are usually trying to prove their own viewpoint, not report the news.
 
That's how I see it.
Gerry
Wash Phillips - Posted on September 15, 2009
Denny,

Two backatchas that are eye-openers for me.

1)I’ve lately tripped over misplaced apostrophes (“tool’s”) and even subject-object agreement/usage in all kinds of writing, even otherwise rational discourse. My gripes to anyone who’ll listen are usually met with blank stares. Now you give me muddy ledes to follow, thereby insuring further curmudgeon behavior from me.

2)That Tennessee ash spill story is only the second I’ve seen on the event. CO2 alarmists should rightly stand in awe of an actual “green” disaster that bathed downstream communities with carcinogens and related junk. A friend (top exec at a leading water treatment engineering firm) confided there may be up to 3600 such ash hazards nationwide, when mines themselves are measured by the same criterion. What may work for Perry County soil is no environmental panacea.

Once again, thanks for your sharp eye.

Bill - Posted on September 15, 2009
Denny:
Right on! I remember years ago when the NYTimes went on strike, The Boss (I forget which one it was now) said "The loss to The Public Record is incalculable." (Don't know if the Caps were in the original, but I'm sure they were in his mind.)
Nowadays, who would notice but people with birdcages to line or fish to wrap?
When it was outed that a self-proclaimed communist with (other) really weird views was one of our "czars," the story went on for months, weeks, days, before he was forced to resign and take another influential job. And all the Times ever reported was AFTER the resignation. For "The Record," he resigned. (In fairness, the TV networks pretty much ignored it until the last day or so, also.)
When I was a kid in CT, we got six (6) newpapers—3 NY and 3 local.
I got the Times (what else would one read?) when I lived in Cinti and (at first) in Phila.
Haven't bought one for years and years now. (why would one want to read it?)

Click here to view archived comments...
Archived Comments:
Rich Lancaster - Posted on September 24, 2009
It's all part of the emerging Twitter Generation, content is pushed out in a big hurry, hardly checked at all, with too little substance. IMHO (Oops! Sorry) one of the contributing factors is that the mainstream media is now aggregated in to just a few corporate silos.

Journalistic freedom has evaporated, true idealists looking, to publish the real news, no longer seek the hallowed halls of the dying daily papers - - they are freelance bloggers exposing corporate malfeasance and corruption, etc. from the confines of a sparsely traveled blog site.

So for me, corporatization (new word) of the media, along with diminishing attention spans in the population at large, have led to a lack of quality in terms of truth, substance and technical quality.

In conclusion I would surmise that the tread you have detected will actually accelerate for some time to come, resulting in a writing style that eventually is full of acronyms, LOL, and emoticons :(

20 years from now, no one will care - it'll be like being forced to learn Latin grammar - proper English will be a dead language!

Cheers Rich

PS. God Save the Queen!
Chris - Posted on September 17, 2009
Denny
it's the same all around the world. Even in old fashioned Switzerland most of the newspapers are full of mistakes in grammar but also in orthography and - worst! in sense. There is nobody proofreading. The journalists write directly to a template for the layout. It's awful! Where should our kids learn a good language?
Please go on with your inspiring articles!
Chris
Gerry - Posted on September 16, 2009
Denny,
This part of your "Write it right" article has one point that is simply not correct. The inverted pyramid is nearly dead. So-called journalists today write horribly and publications seem to have fired all their proofreaders. As to the pyramid, first, second, and even third paragraphs often never even get to the main point. They usually contain an anecdotal story to eventually meld into what the article is all about. This seems to go along with the fact that "journalists" are usually trying to prove their own viewpoint, not report the news.
 
That's how I see it.
Gerry
Wash Phillips - Posted on September 15, 2009
Denny,

Two backatchas that are eye-openers for me.

1)I’ve lately tripped over misplaced apostrophes (“tool’s”) and even subject-object agreement/usage in all kinds of writing, even otherwise rational discourse. My gripes to anyone who’ll listen are usually met with blank stares. Now you give me muddy ledes to follow, thereby insuring further curmudgeon behavior from me.

2)That Tennessee ash spill story is only the second I’ve seen on the event. CO2 alarmists should rightly stand in awe of an actual “green” disaster that bathed downstream communities with carcinogens and related junk. A friend (top exec at a leading water treatment engineering firm) confided there may be up to 3600 such ash hazards nationwide, when mines themselves are measured by the same criterion. What may work for Perry County soil is no environmental panacea.

Once again, thanks for your sharp eye.

Bill - Posted on September 15, 2009
Denny:
Right on! I remember years ago when the NYTimes went on strike, The Boss (I forget which one it was now) said "The loss to The Public Record is incalculable." (Don't know if the Caps were in the original, but I'm sure they were in his mind.)
Nowadays, who would notice but people with birdcages to line or fish to wrap?
When it was outed that a self-proclaimed communist with (other) really weird views was one of our "czars," the story went on for months, weeks, days, before he was forced to resign and take another influential job. And all the Times ever reported was AFTER the resignation. For "The Record," he resigned. (In fairness, the TV networks pretty much ignored it until the last day or so, also.)
When I was a kid in CT, we got six (6) newpapers—3 NY and 3 local.
I got the Times (what else would one read?) when I lived in Cinti and (at first) in Phila.
Haven't bought one for years and years now. (why would one want to read it?)