Social Power
Viral online marketing rejuvenates the Jewish National Fund’s donor base
August 2007 By Amy SyracuseIn addition to traditional projects, such as tree planting, the organization today conducts extensive advocacy and education campaigns and spearheads diverse ecological initiatives in Israel—everything from sustainable watershed development to fighting desertification. Importantly, JNF’s marketing department has played a vital role in the foundation’s transformation, spreading the word about its environmental leadership and continuously mining another resource that’s not so easily renewed: loyal donors.
“Our history is a plus and a minus,” says Linda Wenger, JNF’s director of marketing and communications. “Every time you tell the story, people are moved by it. But what does that have to do with people today and how do you turn that into dollars for new projects? It’s been our mission to change the perception of the Jewish National Fund with the Jewish population across America.”
Building for the Future
The challenges JNF has faced in achieving this goal are numerous. Just four years ago, the organization’s average donor was over 65 years old, says Wenger. These were primarily people who came to JNF to purchase trees planted in Israel to memorialize loved ones who had passed away. And while these individuals were an important part of JNF, the organization knew that, alone, they did not provide a solid foundation on which to build a dynamic future.
“We have transitioned to a major donor organization that does huge projects in Israel,” Wenger explains. “We’ve created reservoirs. We do water treatments and build new communities, bypass roads and parks. ... The people who are 65 and older will still come to us to buy trees—that’s fine—but it’s not really who we want to be today.”
To complicate matters, like all nonprofits, JNF operates on a lean budget—one that has little room for blockbuster advertising expenditures. “It makes e-mail and the Web even more important—especially in reaching new people,” Wenger observes.




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