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Time to Tweak Your Business Model?

The recession/depression has changed everything

Vol. 5, Issue No. 8 | April 21, 2009 By Denny Hatch
6

IN THE NEWS

More Layoffs at Condé Nast Today
Multiple sources tell us that 20 or more employees were laid off at Condé Nast Digital today. Designers and product management types were among the casualties. The Condé crumble continues.
Hamilton Nolan, Gawker.com, April 1, 2009; 10,790 views and counting

On Tuesday, March 31, my daily Web prowl came across the mention of a major story about The New York Times Publisher Arthur O. Sulzberger Jr. in the upcoming May issue of Vanity Fair.

I hied over to VanityFair.com and found the story, which I downloaded into my archive. The tedious, 11,415-word piece could be compressed into a four-word sentence: “Pinch is a weenie.”

But Pinch is not the story here. While I was at it, I downloaded articles about Rush Limbaugh; hottie cover girl Gisele Bündchen; Christopher Hitchens’ piece on Lebanon; a long story about the rich, conservative and powerful who attend summer blowouts in Northern California’s Bohemian Grove; and James Walcott’s “What’s Wrong with Washington.” I also swiped some terrific illustrations. Whereupon, I went away to ponder my loot—33,339 words plus pictures, the entire worthwhile contents of the issue.

All this was free from Vanity Fair. I paid nothing—nada, zip, niente. Were any advertisers on the scene hoping for a clickthrough? I didn’t notice.

What’s more, this material was in my computer and in my head a good week and a half before the May issue of VF hit the newsstands and two weeks before subscribers received it in their mailboxes. Meanwhile, VF’s insecure publisher and editors are so desperate for affirmation and buzz that they're happy to screw paying customers, causing them to be one-upped at cocktail parties by computer geeks like me.

Which takes us back to the lede from IN THE NEWS elsewhere on this page:

Multiple sources tell us that 20 or more employees were laid off at Condé Nast Digital today.

What’s wrong with this picture?

How Much Do Up-market Magazines Pay Writers?
As I recall, Calvin Trillin once wrote that The Nation publisher Victor Navasky paid "in the high two figures" for an article. Writers for The New York Times Magazine and Vanity Fair do a bit better. From New York Times Editor Gerry Marzorati’s keynote address at the 2009 CASE Editors Forum:

A typical cover story in the Times Magazine, when you add up what we pay the author and what the expenses for travel are—and this leaves out the editing and fact-checking costs, the photography, and so on—the tally is north of $40,000, and often, if a war zone is involved, considerably more.

Takeaways to Consider

“Management Strategies for Guiding Your Company Through Turbulent Times”
This was the title of an invaluable presentation by Thomas Woll, president of Cross River Consultants at the Publishing Business Conference and Expo last month—a checklist of business model tweaks for book publishers that can be applied to many other industries. The takeaways that follow are my notes from Woll’s presentation.
  • Peter Drucker advised focusing on financials in turbulent times.
  • Focus on assets: accounts receivable, inventory and cash. Will they cover expenses?
  • Focus on key customers.
  • Focus on your core business—in the case of book publishing, the backlist. This is not glamorous, but represents 60-70 percent of sales.
  • Track sales and markets closely. Who’s buying what? What's turning over fast and what isn't?
  • Keep inventory lean. Don’t send out everything that's ordered. Instead, send what you want to send.
  • Can you license products and go to outside sales channels?
  • Find partners to work with you.
  • Know industry benchmarks, and try to beat them to conserve cash.
  • Market on the cheap. Use publicity and PR. Don’t spend on print ads.
  • Keep overhead low. Renegotiate rents and anything else you can.
  • Stretch payments—say 30 days to 45 or 60 days. Even 90 days. Then stick to that schedule.
  • Stay on top of accounts receivable.
  • Don’t take on debt. Pay salaries, rent and taxes.
  • When buying commodities, send out bid requests and cc 50 others.
  • Keep staff informed.
  • Get expert advice.
  • Offer time- or job share, flextime, unpaid vacations.
  • Be careful about cutting people, which are the most important assets. They can help you through tough times; they know your history. If you lose people now, when things pick up, you’ll have to hire new people and train them, which will impact productivity.
  • Survival comes first.
  • P.S. "The only bank that takes eyeballs is the eye bank."
    —Bill Bonner, Agora Publishing

Web Sites Related to Today’s Edition

How Much Magazine Writers Get Paid
http://tinyurl.com/czuoot
http://tinyurl.com/dzbaab
http://gangrey.com/2035

Vanity Fair
www.vanityfair.com

The New Yorker
www.newyorker.com/

Huffington Post a Charity
http://tinyurl.com/cwvgkf

Tina Brown’s Vanity Play
http://tinyurl.com/c6z9sx

“Orchestras Need to Program a New Business Model”
http://tinyurl.com/dgzhub

Book Returns, the Dark Side of the Business
http://tinyurl.com/dfhj27

“Some Calif. Farmers See Water as a Cash Crop”
http://www.msnbc.msn.com/id/22846668

Gates Hopes to Change DOD Business Model
http://tinyurl.com/clzspy


 

Companies Mentioned:

6

COMMENTS

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Most Recent Comments:
Lawrence Hansen - Posted on April 22, 2009
Hi Denny~ The e-folks have been less than swift in the making money area for a long time. Back when I was slugging it out in the Editorial Trenches, I needed a decent plain text editor to help me convert authors' Word and WordPefect files to my then-employer's proprietary system. On downloadeding a demo version of one (I forget the name), I was warned that I could use it for 2 only weeks before having to pay money. A month or so later, I realized I was still using it--what happened? Then I realized that a flashing banner ad-like item now appeared at the top of the screen, telling me to "upgrade" to the paid version. Apparently, the idea was that this would be so annoying and intrusive that the user would gladly shell out the green to get rid of it. I'd already learned the fine art of ignoring banner ads, and I comfortably used that "demo" version of the software--for FREE!--for many more years.

As for giving away content, here's the approach we took at a magazine I worked for: *Some* of each issue would be available for free on our website, including one Grade B feature article--never the cover story or a main feature. We regarded the site as a marketing tool, nothing more. Later, the complete contents went online--available to *subscribers* only. The free tasters are out there still, but you have to joint he club to have the whole meal. (BTW, our going rate for authors was $75 a page, $100 if you were a super-reliable "regular.")
Wash Phillips - Posted on April 21, 2009
Trenchant and wise, Denny. I've long questioned many ad-driven principles (remnants of the doc-com bust?) that allow me free access without the need to click on ads.

Cheapskate that I am, I love and appreciate the freedom and free seervice, but where's the business plan in that? And what happened to posting stuff onsite only after the next edition is out? Duh.

Re: online ads, with alarms about identity theft sounding all around, I seldom buy anything on line, anyway, especially when vendors charge local sales tax. Might as well distribute my cash locally, as you recently pointed out.
Virginia - Posted on April 21, 2009
Another mysterious business model is the newspaper biz. Historically they have derived much of their income from classified ads, yet they have allowed that entire segment to be eroded by Craigslist. More puzzling is that, like the magazines, they provide all their editorial content online for free. Yet advertisers who pay for print space are expected to pay again for the online ads, which are much smaller. With newspapers, this is especially puzzling as people actually LIKE to read the ads for local stores and businesses. What is so difficult about simply running reproductions of the print ads? People could click on them to view them larger. This would also obviate the need for the local advertiser to come up with two different ads (one for print and one for online).
Leon Ogroske - Posted on April 21, 2009
I am astounded that someone finally got the picture: "Why buy the cow when I can get the milk free....In short, by offering all this free content, Condé Nast and America’s newspapers are putting themselves out of business."
We have kicked around the idea of going digital with WRITERS' Journal magazine, but whenever I asked a vendor if they could limit the number of times a digital product was downloaded, each said "no." "So, why would I want to offer our material for free when my subscribers and newsstand buyers are paying for it," I asked. Their response was that the digital, free, downloadable version is intended to up my advertising sales. What? I don't get the logic. Just like you I don't click on advertisers found in e-versions of anything. I came to read about the topic at hand, not shop.
We are not going digital with WRITERS' Journal. At least not until someone can show me the advantages of a digital version. Advantages for me and my subscribers and readers.
I agree with you that some of the big titles have to reassess their business model. Digital is OK, but there should be a payback. It can be cool to be digital, but still, there has to be a payback.
By the way, WRITERS' Journal has a 35 to 40 percent sell through. Not bad for a niche publication.
Keep bending people's ears, Denny. Some may not like it, as I didn't when Mom bent mine; but I learned to listen.
Max Bendel - Posted on April 21, 2009
If you add up all the taxes you pay, you already give up 50%% (or more) of what you make. Based on the government's ability to manage money, you will have to gladly give more than 100% in taxes for the items you would like to see happen.
John Friesen - Posted on April 21, 2009
Well done! Only one flaw: I can easily carry and read the print edition of VF anywhere -- on the bus, in the hot tub, on the can, in bed -- and I never have to fuss with formatting and printing pages or running down my batteries. Even Kindle isn't that flexible. The medium is the message, and I like cool!
Click here to view archived comments...
Archived Comments:
Lawrence Hansen - Posted on April 22, 2009
Hi Denny~ The e-folks have been less than swift in the making money area for a long time. Back when I was slugging it out in the Editorial Trenches, I needed a decent plain text editor to help me convert authors' Word and WordPefect files to my then-employer's proprietary system. On downloadeding a demo version of one (I forget the name), I was warned that I could use it for 2 only weeks before having to pay money. A month or so later, I realized I was still using it--what happened? Then I realized that a flashing banner ad-like item now appeared at the top of the screen, telling me to "upgrade" to the paid version. Apparently, the idea was that this would be so annoying and intrusive that the user would gladly shell out the green to get rid of it. I'd already learned the fine art of ignoring banner ads, and I comfortably used that "demo" version of the software--for FREE!--for many more years.

As for giving away content, here's the approach we took at a magazine I worked for: *Some* of each issue would be available for free on our website, including one Grade B feature article--never the cover story or a main feature. We regarded the site as a marketing tool, nothing more. Later, the complete contents went online--available to *subscribers* only. The free tasters are out there still, but you have to joint he club to have the whole meal. (BTW, our going rate for authors was $75 a page, $100 if you were a super-reliable "regular.")
Wash Phillips - Posted on April 21, 2009
Trenchant and wise, Denny. I've long questioned many ad-driven principles (remnants of the doc-com bust?) that allow me free access without the need to click on ads.

Cheapskate that I am, I love and appreciate the freedom and free seervice, but where's the business plan in that? And what happened to posting stuff onsite only after the next edition is out? Duh.

Re: online ads, with alarms about identity theft sounding all around, I seldom buy anything on line, anyway, especially when vendors charge local sales tax. Might as well distribute my cash locally, as you recently pointed out.
Virginia - Posted on April 21, 2009
Another mysterious business model is the newspaper biz. Historically they have derived much of their income from classified ads, yet they have allowed that entire segment to be eroded by Craigslist. More puzzling is that, like the magazines, they provide all their editorial content online for free. Yet advertisers who pay for print space are expected to pay again for the online ads, which are much smaller. With newspapers, this is especially puzzling as people actually LIKE to read the ads for local stores and businesses. What is so difficult about simply running reproductions of the print ads? People could click on them to view them larger. This would also obviate the need for the local advertiser to come up with two different ads (one for print and one for online).
Leon Ogroske - Posted on April 21, 2009
I am astounded that someone finally got the picture: "Why buy the cow when I can get the milk free....In short, by offering all this free content, Condé Nast and America’s newspapers are putting themselves out of business."
We have kicked around the idea of going digital with WRITERS' Journal magazine, but whenever I asked a vendor if they could limit the number of times a digital product was downloaded, each said "no." "So, why would I want to offer our material for free when my subscribers and newsstand buyers are paying for it," I asked. Their response was that the digital, free, downloadable version is intended to up my advertising sales. What? I don't get the logic. Just like you I don't click on advertisers found in e-versions of anything. I came to read about the topic at hand, not shop.
We are not going digital with WRITERS' Journal. At least not until someone can show me the advantages of a digital version. Advantages for me and my subscribers and readers.
I agree with you that some of the big titles have to reassess their business model. Digital is OK, but there should be a payback. It can be cool to be digital, but still, there has to be a payback.
By the way, WRITERS' Journal has a 35 to 40 percent sell through. Not bad for a niche publication.
Keep bending people's ears, Denny. Some may not like it, as I didn't when Mom bent mine; but I learned to listen.
Max Bendel - Posted on April 21, 2009
If you add up all the taxes you pay, you already give up 50%% (or more) of what you make. Based on the government's ability to manage money, you will have to gladly give more than 100% in taxes for the items you would like to see happen.
John Friesen - Posted on April 21, 2009
Well done! Only one flaw: I can easily carry and read the print edition of VF anywhere -- on the bus, in the hot tub, on the can, in bed -- and I never have to fuss with formatting and printing pages or running down my batteries. Even Kindle isn't that flexible. The medium is the message, and I like cool!