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How to Ride the Holiday CPC Wave

October 2007 By Greg Ives
The “CPC Wave” marks when cost-per-click (CPC) rates start rising on search engines and extends until the end of the holiday season. Despite high keyword costs, understanding the wave offers lucrative opportunities for savvy online retailers who plan early. The following tips will help you weather this wave and continue to see profits climb after the holiday season.

#1 Understand and listen to historical reports.
Late summer/early fall is the best time for gathering information and planning how and when to customize your search engine marketing programs for the seasonal rush. By tracking ROI, revenue cost and click data from past holiday seasons, you can discover exactly when holiday traffic for your business will start to increase.

Combine your historical data from October 2006 through January 2007 with industry data. Then, plot your biggest Web traffic and revenue days from 2006 to estimate your busiest days of 2007. Most importantly, identify your profitable keywords this year and from previous years, and make sure these keywords are active and not getting “flighted” or not appearing 100 percent of the time. Opening up the budget is the best way to prevent keywords from being flighted. For example, if you have allotted $20 for a particular search term, increasing that amount to $100 will prevent your keywords from being flighted.

#2 Audit and improve your account structures.
Next, get organized so your business is fully ready to cash in on holiday business. Take the time to audit and improve your search account structures by grouping terms based on similar converters, such as top terms and seasonal keywords.

Before launching a seasonal campaign, you should set up your accounts for efficiency. Since the “Big Three” search engines—Google, Yahoo! and MSN—essentially have the same structure, architect your accounts identically—including campaigns, ad groups, keywords and ads —so you can cut and paste changes. This makes life easier for you, improves your quality scores and allows for better budget control.

The more campaigns you launch, the more control you have over whether keywords are getting flighted and also over your spend per day. Keep in mind that with Google, settings like ad scheduling, geo-targeting and conversion optimizer are all set at the campaign level.

#3 Launch keywords and ads.
Implement new keyword additions and prepare holiday content before the surge kicks in. The major search engines place an emphasis on the quality of your keyword(s) and ad(s). Create and test ad copy, landing pages and promotions in advance. Some engines allow you to create copy, pause, then launch it when needed. If you offer free shipping and express shipping around peak holidays, integrate these offers into your ad copy, just be sure to adjust messages as the season progresses.
 

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FROM THE BOOKSTORE

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“Blanchard is demanding. He won’t allow you to flip through this book, nod your head, and leave. If you’re in, you’re going to have to invest to get your rewards.”
--Chris Brogan, president of Human Business Works

“Social media isn’t inexpensive; it’s different expensive. The human effort required to do


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