As more details about the CertifiedEmail plan emerge, it may make sense for some marketers to test it. That being said, if the real benefit is to be had through taking a long, hard look at which consumers truly want the message, then is CertifiedEmail really necessary? Whether or not a marketer chooses to use the program, the best way to ensure deliverability remains a matter of respecting subscriber permissions: emphasizing opt-in, updating lists and listening to customer preferences.
Isaac Scarborough is manager of market intelligence at Chapell & Associates, a privacy consulting firm in New York. He can be reached at iscarborough@chapellassociates.com.
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Social Media ROI
Email Marketing that Works (2nd Edition)