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Famous Last Words : Dismal e-Pitches

October 2009 By Denny Hatch

As a columnist for this publication and creator of the e-zine BusinessCommon
Sense.com, I constantly receive e-pitches from PR types to do stories about some CEO or company, or e-sales pitches to buy something.

Hey, I'm available. If someone has something that will make my life easier in terms of a good product or service to buy—or an interesting interview that could make for a good story—I want to know about it.

"Always see a salesman once," said my first boss in the business, children's book publisher Franklin Watts.

Alas, I get assaulted by folks who have never learned the basic rules of marketing. Here are three ledes:

#1: Hi—I noticed you're not yet a subscriber to CableFAX Daily so I'm writing about a special offer for you. You can save on a subscription to the Daily and benefit from critical inside knowledge on today's cable market. For a limited time, you can subscribe to CableFAX Daily for just $895—that's $300 off the regular rate.

The writer got one thing right: I am not a subscriber to CableFAX Daily. However, something is very wrong: I have no intention of ponying up $895 for a service I have never heard of and have no idea what it's about. What are the benefits? Saving $300 is not a benefit, and that's no offer. Send me two weeks free (no risk, no obligation), get me dependent on the product and then hit me up for the $895. Never start off talking price unless the product is a household name (e.g., "A Full Year of TIME—52 issues—for just $9.95). "The right offer should be so attractive," said 1920s advertising guru Claude Hopkins, "that only a lunatic would say no."

#2. Denny, companies like Google, Trulia, InfoUSA, Yellow Book USA, DexKnows and many others are turning to Maponics for their GIS needs. Like everyone else they are looking for ways to effectively and efficiently run their businesses. In tough times Maponics' new suite of US ZIP Code and ZIP+4 databases are helping companies streamline their GIS systems. This data is also used for in-house analysis as well as for consumer-driven websites such as with HelloMetro—to help their Web site users visualize ZIP Code coverage areas.

Do not use shorthand. I have never heard of Trulia, DexKnows, HelloMetro and Maponics, nor do I have a clue what "GIS needs" are. This is gibberish to me, so I have zero interest in interviewing Darrin Clement, CEO of Maponics. These people are talking to themselves—not me.

 

Companies Mentioned:

COMMENTS

Most Recent Comments:
Mark copywriter - Posted on December 21, 2009
I never cease to laugh at emails like this. Thanks for the post! In my previous job I was continually emailed by new business development managers who would try and capture my attention using emails that had been copied and pasted and sent to dozens just like me. You really notice when someone takes the time to tailor a pitch for you, and it wins kudos. Cheers!
Rodney - Posted on October 15, 2009
Ha Ha. The name in the last one is hillarious. By the way it might be cool to take one of these messages and improve it to show us all how it's done :)
Jodi Kaplan - Posted on October 14, 2009
Wow, those are pretty awful. A friend sent me one that was even worse. A salesman sent out an email asking people to buy from him so that he could win a trip to Ireland. He got a trip, the client got a $25 gift certificate.
 
 

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