Denny's Daily Zinger: Note to Carbonite - Hire a Copywriter and Fire Pete LamsonAugust 13, 2014 By Denny Hatch
For $59 a year, Carbonite acts as a backup service. If a Malaysian Air jetliner crashes into my house—and I'm somewhere else at the time—I sleep at night knowing my life's work is in the Carbonite cloud.
I no longer sleep easy after two scary-as-hell emails from Carbonite:
1. Don't let your 0 files go unprotected - Subscribe now
You currently have 0 files on your computer ... backed up with Carbonite. Subscribe NOW
2. Our Error, Our Apologies
I am writing as a follow up to an email you may have received this morning suggesting you have no files backed up with Carbonite. This email was sent in error, resulting from a customer communications mistake. If you are an active subscriber, at no point was your account or stored data affected.
We apologize ... blah, blah, blah.
Best Regards, Pete Lamson SVP, Sales & Marketing
Takeaways to Consider
- The line: "If you are an active subscriber ..."
- What the hell do you mean, "IF you are an active subscriber"???
- Don't you KNOW I'm an active subscriber???
- Why is your text in unreadable light gray?
- Fire your incompetent web designer.
- Now I'm really scared of Carbonite. Just received a third email:
SUBSCRIBE TODAY: Keep your 0 files protected
Time is running out.
Subscribe now to keep your files protected.
- Carbonite cannot be trusted with data.
- What to do?
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