4. Response: the ability to respond to uncovered opportunities with programs that leverage trends, segments and synergies. Take what you’ve learned in your analysis and insights to respond to the data. Should you optimize the current program? Create a new segment of customers and introduce additional streams of e-mail? Develop benchmarks (increase in revenue, page views, etc.), and test your new or tweaked campaigns.
Page 1 | 2




Social Media ROI
Email Marketing that Works (2nd Edition)