Social Media
- More companies embrace social media. It’s becoming an established part of the interactive mix, and as more best practices are developed, more industries will jump on board.
- Better understanding of the medium. Marketers will improve how they engage, not just reach, target audience via social media, and new social media measurement tools will make it easier to use social media well.
- Social media matures. According to VanBoskirk, that means in the next era of social media, "peers will curate content for search engine results, cable operators will customize television channels by user, and portable identities will allow users to move their social profiles from site to site."
- Increased mobile data usage. Consumers will use mobile devices more as the devices improve, applications proliferate and influential users gain followers.
- Strategic mobile application development. Marketers will invest in building a few targeted applications instead of many cheap ones.
- Mobile maturity. As the medium matures and standards are set, use of the mobile channel for marketing will improve and expand.
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