The Social Commerce Attribution Problem: Twitter Refers No Black Friday Traffic

Twitter and Facebook usually aren’t the last click before an e-commerce buy, but that doesn’t mean they didn’t inspire or influence the purchase. Yet IBM’s Black Friday report says Twitter delivered 0 percent of referral traffic and Facebook sent just 0.68 percent to retailers’ sites. To lure advertisers and e-commerce integrations, social networks have to show it’s not Google driving every sale.

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