Maker's Mark announced in an email to distributors over the weekend that it's going to be decreasing the alcohol content of its bourbon by 3 percent. ... From 45 percent by volume to 42 percent by volume—but it's still a substantial change. The reason is clear enough. Demand for bourbon is skyrocketing internationally, which is great for U.S. bourbon producers, but which also means they're facing strained supplies. The obvious question is, why would it be better to water down your product rather than simply raising prices?...
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I am a brand builder. I am a lifelong learner. I also am a Bruce Springsteen aficionado. Recently, after participating in one of his rock concerts at the Pepsi Center in Denver (no die-hard fan merely attends a Springsteen concert … we stand, sing, clap and dance all night, all 20,000-plus of us!), those three dots unexpectedly connected for me as I reflected on his nonstop, more than 3-hour exhilarating performance. Yes, the man is a rocker and a poet and a performer, but he's also an example of a long-lasting, very well-orchestrated brand that does things right. A brand we can all learn from, no matter your musical preference.
Editor's Notes : What Do Your Customers Love?
February 2013
From Target Marketing
It's the season of valentines, when people show love by giving their partners something they'll love. In some partnerships that's trickier than others, but most couples manage to figure it out. What if you had to do that for your customers? Could you? Do you know what your customers love? This question impacts every aspect of marketing—from your brand persona to products, offers and your every marketing message.