Since at least 2005, Google has been using a large, worldwide focus group to help review its search results and the quality of the Web pages that rank well in its algorithm. The people in this program are called Quality Raters and, as you can imagine, the work they do is important to search marketers everywhere. After
Jennifer Ledbetter posted about the program last fall, one current Quality Rater contacted Search Engine Land wanting to explain and clarify some of what's been written and said about the program....
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Nuts & Bolts - Case Study : Dumping Gutter Jargon, Gaining Leads
January 2012
From Target Marketing
Jeff Drugmand needed to take his website's language out of the gutter. After all, the site's jargon about its roof-based precipitation chute was stumping the average customer—a home-owner, not a contractor—who tried to hire Colorado Seamless Gutters.
Search : Google's Guesswork
November 2011
From Target Marketing
Google AdWords is an auction, but it doesn't work the way you might expect. In an AdWords auction, the highest bidder doesn't always win, and the amount you pay is based on a number of factors in addition to your bid.