Open Enrollment | Subscribe to Target Marketing HERE
Connect
Follow us on
Advertisement
 

Customer Satisfaction Wars: Winners and Losers

February 28, 2013
Get the Flash Player to see this rotator.
 
Customer satisfaction showed some solid gains in the new research released by the American Customer Satisfaction Index. Customer satisfaction saw an overall increase of 0.5 percent and e-commerce led the pack with a gain of 1.2 percent. Using the data from the report, this infographic shows the winners and losers. (Click the image for a larger view.) The level of customer satisfaction continues to show opportunities for companies willing to put customers first. The research conducted by ACSI consistently shows a relationship between improved customer satisfaction and increased consumer spending....

 

SPONSORED CONTENT

MORE ON DATABASE, LISTS AND CRM >>

FROM THE BOOKSTORE

Written by Millennials about Millennials, Cause for Change: Examines how Millennials communicate, volunteer, take action, influence their peers, and choose to give their time and moneyExplains how Millennials view their role in the workplace, and how their approach is re-shaping nonprofit culture from within Cause for Change: The Why and How of Nonprofit Millennial Engagement

Written by Millennials about Millennials, Cause for Change:
Examines how Millennials communicate, volunteer, take action, influence their peers, and choose to give their time and moneyExplains how Millennials view their role in the workplace, and how their approach is re-shaping nonprofit culture from within...

ORDER NOW

Reading The Ultimate  Insider’s Guide to Winning Foundation Grants is like peeking at someone’s  secret diary or personal email.  You feel  guilty.  This is privileged information.
Only in this case Martin Teitel WANTS to reveal everything  to you. A
 long-time foundation CEO, he’s fed up with the smoke and mirrors of  
grant seeking. Ultimate Insider's Guide to Winning Foundation Grants

Reading The Ultimate Insider’s Guide to Winning Foundation Grants is like peeking at someone’s secret diary or personal email. You feel guilty. This is privileged information. Only in this case Martin Teitel WANTS to reveal everything to you. A long-time foundation CEO, he’s fed up with the smoke and mirrors of...

ORDER NOW

 

COMMENTS

Click here to leave a comment...
Comment *
Most Recent Comments: